I don’t think we realize how much we benefit from the internet and the communications services it provides. Not that many years ago, companies debated whether they should invest in having an online presence. I know that because I was involved in those conversations.

Today, you can go online to change your mobile phone’s data plan or increase the number of channels you receive from your broadband provider. You can start or stop services, and you can easily order everything from cat food to diapers — all conveniently delivered to your home in a few days (or even hours). Quite often, if you go to a company’s website, a dialogue box will pop up and allow you to order goods and services or make transactions in a chat exchange with an agent. Companies boast about how much they care about their customers, so they will go to any length to make things easier.

But have you ever tried to cancel any of those offerings?

Recently, I needed to cancel a couple of communications-related services. Unfortunately, neither of the two companies’ websites had an easy link for customers. I simply could not do this by email, text or chat. The only option was a voice conversation. Sounds easy enough, but they involved very lengthy conversations punctuated by long periods of time on hold. All told, I invested well over an hour of my time.

So much for making things easier for customers — though I was a departing customer.

I can appreciate that some actions require a conversation and many companies prefer a more personal interaction with their customers. Yet, this process seemed to be more about trying to convince me to change my mind or make it so painful that I would give up.

At cooperatives, we look at customers a bit differently. To begin with, we view you as what you truly are — member-owners and not customers. It is one of our founding principles, and it colors how we do our jobs. We’re happy to see you join the cooperative and sad to see you leave should you move away.

The American Customer Satisfaction Index (ACSI) is a measure of customer satisfaction. It is a well-respected national survey of the quality of products and services offered by foreign and domestic firms. It measures customer satisfaction on a scale of 0 to 100.

Electric cooperatives across the nation are evaluated by the ACSI and, quite frankly, we score very well. For years, we have been near the top of the rankings. Electric cooperatives led the energy sector in 2014-15 with a score of 81. (For comparison, Apple scored an 80.)

According to ACSI, “Across all 43 industries measured by the ACSI, electric co-ops have the 10th highest customer satisfaction score.”

It makes a difference when you’re treated like a member-owner and not just a customer. The lineman, the engineer and the member service representative view you as much more than a source of revenue. They work for you. The cooperative difference shows up in their commitment to their jobs, and it shows in how cooperative members rate them.

How do the communications companies I dealt with compare? I won’t “name names,” but their 2015 ACSI scores were near the bottom of nationally known companies. Their individual scores were 68 and 69.

From my personal experience, I think their survey scores might have been overly generous.

Last December, I let you know that America’s electric cooperatives were filing suit against the Environmental Protection Agency (EPA), asking a federal court to prevent a rule called the Clean Power Plan from taking effect. The National Rural Electric Cooperative Association (NRECA) and 39 generation and transmission co-ops asked the U.S. Court of Appeals for the D.C. Circuit to intervene and recognize the lack of legal authority behind the EPA’s regulation. Tennessee’s electric cooperatives were part of this effort.

The Court of Appeals denied our request for a stay. But on Feb. 9, the Supreme Court took the unusual step of blocking the EPA’s landmark carbon rule for power plants, throwing into doubt whether President Barack Obama’s signature climate-change initiative will survive a legal battle before the high court.

The decision read, in part, “The application for a stay submitted to The Chief Justice and by him referred to the Court is granted. The Environmental Protection Agency’s ‘Carbon Pollution Emission Guidelines for Existing Stationary Sources: Electric Utility Generating Units,’ 80 Fed. Reg. 64,662 (October 23, 2015), is stayed pending disposition of the applicants’ petitions for review in the United States Court of Appeals for the District of Columbia Circuit.”

The Tennessee Electric Cooperative Association is very pleased with this decision halting implementation of the EPA’s Clean Power Plan. If this stay had not been granted, cooperatives across the nation would have been forced to take costly and irreversible steps to comply with the rule.

From its inception, we have believed this rule is unneeded regulatory overreach. Our initial step was to provide real-life concerns about the impacts of the proposed rule. More than 1 million Americans joined our push, agreeing that the EPA’s actions jeopardize rural America’s supply of safe, affordable and reliable electricity.

These regulatory hurdles make it increasingly difficult to deliver power to you. We are committed to a cleaner energy future. But the Clean Power Plan goes far beyond what the Clean Air Act authorizes the EPA to do and could seriously challenge our nation’s electric system. We continue to believe this is a huge overreach of EPA’s legal authority.

Low rates and reliable power must be part of our clean-energy future. This decision opens the door to find real solutions that effectively balance environmental and economic concerns. Cooperative members hardest hit by new regulations will be those who can least afford to pay more to keep the lights on — those living on fixed incomes or in poverty.

What’s next?

The decision does not address the merits of the lawsuit. The ruling from the highest court in the land puts the rule on hold until the case is argued in court. The stay is no guarantee that the rule will eventually be struck down, but the development is a bad omen for EPA’s chances. It does indicate that the court believes the states, utilities and coal companies have raised serious questions.

It also means that the deadlines imposed by the EPA will have to be revised. The D.C. Circuit Court of Appeals put the case on a fast track: Oral arguments are scheduled for this June, and that court’s decision could come in late summer or fall. Depending on the result, a Supreme Court appeal could come in early 2017.

As developments proceed, we’ll keep you informed.

by Mike Knotts, director of government affairs
Tennessee Electric Cooperative Association

The first “car” I drove on a regular basis was a 1981 Ford F-100 pickup truck. I’m sure thousands of you probably see a Ford F-150 parked in your driveway right now, but this was not the same vehicle. The F-100 was the least expensive truck the Ford Motor Company manufactured at the time, and this particular model was outfitted with the absolute fewest options available.

My dad bought this truck to use at his construction business. Simply put, it was intended to be a work truck, through and through, and was intended to do two things: haul building materials to the job site and haul garbage away. The truck had no power steering, no power brakes, no air conditioning, manual windows, manual door locks and a manual transmission for which the gearshift was mounted on the steering column. This “three-on-the-tree” shifter was mated with the tightest clutch ever to come from Detroit.

When it came time for me to learn to drive, this truck was an excellent teacher. My skinny teenage body struggled with the tight clutch and lack of power brakes, and parking at my high school was sometimes a challenge while I slowly cranked the tires around. But I learned a lot about how a car operates and have wonderful memories to help me appreciate all of the “push-button comfort” I now enjoy in my modern truck.

Well, much like that Ford F-100, the small device on the side of your home or business that measures how much electricity you consume has, for more than 70 years, been a pretty basic instrument. There was little need to do anything more than measure the amount of juice flowing from the distribution lines in to your home. Some of you may even remember the times when you would record your own use and mail it into the co-op.

Today, it is more likely that a person drives to your home or business once per month, gets out of the car, walks to the side of the house, building or barn, writes down the number, walks back to the car, gets inside and drives to the next location where he or she does it all over again. At the end of the day, the numbers on the meter reader’s clipboard have to be transferred to the co-op to be entered into the billing system that determines how much you will owe on the next bill. It is a lengthy, expensive and sometimes error-prone process.

However, those simple, analog electromechanical induction meters are extremely durable. The meter that serves my home is more than 40 years old and continues to operate. These meters, though, do have a tendency to “slow down” over time and record less electricity use than is actually being consumed. Knowing this fact, I admit I might allow a small smile to come over my face when I pay my bill. But the truth of the matter is that every other member of the co-op has to pay my difference when someone’s meter is not recording accurately. So we owe it to each other to fairly record our consumption.

Additionally, the requirements to operate the electric grid are becoming increasingly more complicated. The energy you require to power your air conditioner, for instance, must be available at the exact instant that you demand it (this is called creating a load or demand for energy). It takes billions of dollars of manpower and machinery to make that possible. And while that fact has always been the case, the use of the electric grid is increasing every day with millions of new devices, appliances and machines “plugging in.” Any one of these new loads, if not managed properly, has the potential to bring the whole system down.

Modern technology is changing the way the electric grid is managed. Automation is reducing the amount of time you are without power during an outage by reducing the need for a human being to drive to a location and reconnect or reclose a large fuse, for instance. Improved technology is reducing the amount of energy that is lost as it moves along power lines, saving money and helping keep electric rates low.

To keep the lights on in the 21st century, information is becoming as important as machines. Without real-time data about the use of the electric system, we are doomed to a 20th century lifestyle. That means the 40-year-old meter on the side of my house will be replaced with a new digital meter soon. I’m excited about it. It will reduce the need for human beings to drive around just to read my meter, reduce the chance of human error inaccuracies on my bill and save my co-op millions of dollars that are spent on unnecessary activities. That is money I don’t have to pay for through my electric rate.

My dad’s old F-100 did its basic job well, and he definitely got his money’s worth out of it. Eventually, though, it was time for a new truck with some upgraded features. The next truck had an automatic transmission and air conditioning, and it was a huge improvement!

NASHVILLE, Aug. 3, 2015 – The Tennessee Electric Cooperative Association, an organization representing Tennessee’s not-for-profit, member-owned electric cooperatives and the more than 1.1 million homes, farms and businesses they serve, made the following statement about the Environmental Protection Agency’s final Clean Power Plan rule.

“We are disappointed that the EPA continues to ignore the burden these regulations will have on Tennessee families and businesses,” says David Callis, executive vice president and general manager of the Tennessee Electric Cooperative Association. “We will continue to advocate for a solution that strikes a balance between a healthy environment and a healthy economy.”

“The EPA rule fails to consider the impact to electric rates and reliability. That’s a risky move,” says Callis. “Affordable and reliable energy is critical to Tennessee’s economy, and any regulation that overlooks that fact is incomplete and ill–advised.”

“The modifications to the Clean Power Plan accelerate the pace of emissions reductions and discounts the efforts that have already been made,” says Callis.

In 2014 Tennessee’s electric cooperatives coordinated a grassroots campaign calling on the EPA to ensure that affordable and reliable energy was protected. More than 14,000 electric consumers in Tennessee responded during the EPA’s comment period on the Clean Power Plan.

The Tennessee Electric Cooperative Association provides legislative and communication support for Tennessee’s 23 electric cooperatives and publishes The Tennessee Magazine, the state’s most widely circulated periodical. Visit tnelectric.org or tnmagazine.org to learn more.

UPDATE – TECA has learned that the EPA will allow TVA to count new generation from Watts Bar nuclear plant toward state CO2 emission reduction requirements. TECA and NRECA will continue to monitor the plan and evaluate the impact it will have on Tennessee co-op members.

 

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Contact:
Trent Scott | Director of Corporate Strategy | tscott@tnelectric.org | 731.608.1519

David Callis, executive vice president and general manager

One early Friday morning this past June, four large tour buses pulled away from our office in Nashville. In a city filled with motor coaches, that’s not an unusual occurrence. However, instead of taking a band on a 20-city, multistate tour, these buses were filled with VIPs: high school seniors from across the state heading to our nation’s capital on a once-in-a-lifetime trip, each student a standout from his or her local high school.

This wasn’t the first time this scene played out, and it certainly won’t be the last. For the past 50 years, the electric cooperatives of Tennessee have been sending the youth from their communities on this weeklong trip that’s educational and, of course, a lot of fun. The Washington Youth Tour is a joint effort of the National Rural Electric Cooperative Association, Tennessee Electric Cooperative Association and your local electric cooperative.

Past alumni include military and civic leaders, legislators and the occasional business leader. In fact, none other than Apple CEO Tim Cook took his first trip to Washington, D.C., compliments of his local electric cooperative.

In talking about his first visit to the center of our democracy, Cook said, “In the summer of 1977, I was 16 years old. At the end of my junior year of high school, I won an essay contest sponsored by the National Rural Electric Association. I remember very clearly writing it by hand, draft after draft after draft.” He mentions that his family was too poor to afford a typewriter.

Cook was one of two students from Baldwin County, Alabama, chosen to go to Washington along with hundreds of other kids from across the country (this year’s tour brought 1,700 students to D.C., Tennessee alone accounting for 10 percent of that number).

That same year, 1977, jazz guitarist George Benson recorded the song “The Greatest Love of All,” which begins with these lyrics:

“I believe the children are our future,
“Teach them well and let them lead the way.
“Show them all the beauty they possess inside.
“Give them a sense of pride to make it easier …”

Those words sum up how we view the Youth Tour. You might not think a one-week trip could make a difference in someone’s life, but you’d be wrong. A phrase that is often repeated from participants past and present is that this is “the trip of a lifetime.”

That’s the goal toward which we are aiming. Students learn about their government, our nation’s history and electric cooperatives (we are sponsoring the trip!), and they discover how to make a difference in their communities.

We invest millions of dollars each year in building and improving the electric infrastructure in our communities. We take investing in the future of our youth just as seriously. Wires and poles, hearts and minds — all are critical for our communities to thrive.

Who could have predicted that a poor high school kid from Alabama would someday be CEO of the world’s largest company? We don’t know what leaders may come out of this year’s class, but it’s an investment we’ve been making for the past half-century and one we’ll continue to make.

You never know just how great a return you’ll receive.

by David Callis
Executive Vice President and General Manager
Tennessee Electric Cooperative Association

Last month, a three-judge panel of the U.S. Court of Appeals for the District of Columbia Circuit rejected an early challenge to the Environmental Protection Agency’s proposal to curb carbon dioxide emissions from existing power plants, saying the legal action was premature. The panel did not rule on the merits of the lawsuit, stating that objections to the plan were filed too soon because the regulation has not yet been finalized. When the rules are finalized later this year, there will be additional challenges.

The decision was just the latest milestone in the long journey to energy independence. Though it remains unclear if the Clean Power Plan will withstand legal challenges, it doesn’t alter the changes the electric utility industry has undertaken over the past few years.

These changes predated EPA’s Clean Power Plan by several years. Case in point, I wrote the following in The Tennessee Magazine’s July 2007 edition:

We are at the beginning of our own revolution — an energy revolution. Last month, we talked about the changing political landscape and the climate change debate. In fact, it seems that every other headline these days is something about climate change, greenhouse gases, carbon emissions and global warming. The climate change issue has brought about political change — change that will affect us, our children and our grandchildren.

The change won’t occur quickly, that’s for certain. There is no “magic bullet” that is going to solve our energy needs and clean up the environment. Steps toward lowering our energy consumption will go a long way toward lessening our carbon emissions. However, as our population grows, conservation and efficiency can’t solve all of our problems. It will take a long, deliberative process that is going to involve individuals and governments. Developing cost-effective energy alternatives will take a massive technological effort and investment.

Hybrid vehicles, once a novelty item, are rapidly gaining an anchor in the marketplace. Compact fluorescent lamps are quickly replacing incandescent lights in our homes and offices.

There is a long list of renewable energy technologies that today are in their commercial infancy: Solar, wind, geothermal and landfill methane are just a few. As we develop and improve the technologies for harnessing these resources, those energy sources may become more commonplace.

Our current reliable low-emission energy sources — hydro and nuclear — will continue to be a part of our achieving our energy-independence goals. Even coal-fired generation, while contributing to carbon emissions, can be improved through technological advancements that greatly reduce the amount of greenhouse gases emitted.

As we begin this revolution, there is hope for the future. EPRI, the Electric Power Research Institute, suggests “it is technically feasible to slow down and stop the increase in U.S. electric sector carbon dioxide emissions and then eventually reduce them over the next 25 years while meeting the increased demand for electricity.” For example, technologies are currently being developed that would capture and store carbon dioxide in underground caverns.

Those trends have continued — and accelerated — during the past eight years. New housing construction and appliances are even more energy-efficient. Renewable energy resources such as solar and wind are implemented more each year.

Just as our electric cooperatives brought another degree of independence to rural America more than 80 years ago, we remain committed to being involved in a sustainable, renewable energy future as we look toward our nation’s energy independence.

By David Callis, executive vice president and general manager

Looking outside your home, you’ve probably noticed the transformer on the pole (or ground) that supplies your electricity. Transformers are remarkable pieces of equipment. Wires and electromagnetic fields efficiently “transform” 7,200 or 24,000 volts of electricity from transmission lines into the 240 volts that you need. It is deceptively simple.

Your electric cooperative makes power distribution seem much simpler than it actually is behind the scenes. We’ve communicated with you about the Clean Power Plan proposal from the Environmental Protection Agency (EPA). Last year, thousands of you made the effort to communicate your concerns about “keeping the lights on.” Well, you’re not alone. Even though the public comment period ended a few months ago, evaluation of the proposal continues.

In March, a branch of the federal government held a hearing in St. Louis focused on the Clean Power Plan’s impact on the reliability of the electric grid. That hearing was one of a series that is being held throughout the country.

You heard that correctly: One branch of the government is looking into what another branch is doing.

The Federal Energy Regulatory Commission (FERC) is tasked with protecting “the reliability of the high-voltage interstate transmission system through mandatory reliability.” In short, the commission ensures that our nation’s electric grid can supply the electricity we need to keep the lights on. Its review covers how electricity is generated and transmitted throughout the nation. Part of its oversight responsibility is the impact the Clean Power Plan will have on our ability to keep those lights on. Electric cooperatives from the Midwest participated in the St. Louis hearing by providing testimony on how the plan would affect the reliability of the region’s electric power network.

That happens to be our concern each and every day: a reliable power supply.

To clarify, we’re talking about two aspects of reliability. Your local electric cooperative is concerned about keeping the lights on in your community. We don’t like for you to be in the dark for a single minute, and absent ice storms or tornadoes, we do a very good job of it. Even with storm outages factored into the equation, Tennessee’s electric cooperatives keep electricity flowing to your homes and businesses for all but a few minutes each year.

However, the commission is looking at the big picture: the power supply for the entire country. It’s tasked with asking questions to determine whether enough electricity is being generated throughout the year and if there are enough transmission lines available to safely and efficiently carry that energy where it is needed. Questions along those lines prompted the review of the Clean Power Plan, which could shutter needed power plants in various parts of the nation and could imperil our reliable power grid.

Just like the transformer outside of your home, the folks at your local electric cooperative make a complex and vital process look simple. There’s a lot going on in supplying safe, affordable and reliable electricity. And beyond your local cooperative, there’s even more activity. It doesn’t happen accidentally. It is a process that requires planning, coordination and attention to detail — from the Tennessee Valley Authority’s power plants, across the transmission lines, to the wires, poles and transformers that bring electricity into your home.

As the EPA Clean Power Plan continues its process, we’ll continue to monitor and keep you informed on regulatory action that impacts your everyday life.

As always, our goal is to keep the lights on.

For more information on FERC and the EPA’s Clean Power Plan, go to our website, www.tnelectric.org.

by David Callis
Executive Vice President and General Manager

“Education is learning what you didn’t even know you didn’t know.” This quote from historian Daniel Boorstin sums up a challenge we face in the electric utility industry.

As we get older, we (hopefully) become fairly well educated and consider ourselves to have a wider breadth and depth of knowledge. We tend to have reasonably good knowledge of our jobs and perhaps a few other areas. But it’s a big world, and it’s difficult to be an expert in every field.

I have — at best — a cursory knowledge of farming. In fact, if we were dependent on my farming skills to feed us, there’s a good chance we’d all go hungry. Recently, a friend and colleague of mine told me about an innovation he was using at his farm. He began using large grain bags as temporary corn storage. He tells me that this technique is used in other countries but isn’t common in the United States. His farm uses specialized equipment that attaches to a tractor to provide the power source for an auger that fills the bags. Each plastic bag is 10 feet wide by 300 feet long, holds 12,000 to 13,000 bushels and is not reusable. He described them as “Hefty bags on steroids.”

The point of the story is that this is something I never knew existed, but this temporary storage can help make the difference in his farming operation being successful and grain being available when needed. That’s important. I now know something that I didn’t know I didn’t know.

Everyone knows how to use electricity — you flip a switch or plug in an appliance. Even a child learns early on how to turn the lights on and off. However, it takes caring parents and adults to educate that child on how to use caution around electricity. Until they’re educated about safety, they didn’t know what they didn’t know.

As an adult, you know (or should know) how to safely use electricity. However, you might not be aware of how that electricity is made and delivered to your home or business.

That’s where we come in. Our task is to educate you on the challenges we face in keeping the electricity flowing. Tennessee’s co-ops deliver electricity generated by the Tennessee Valley Authority. For more than 80 years, this regional partnership has electrified the Southeast.

TVA and your local electric cooperative are dedicated to delivering power to you at the lowest possible cost. That’s the duty imposed on TVA by Congress, and it’s our promise to you.

By its very nature, electricity is charged — positively or negatively. Unfortunately, energy policy has become politically charged. That’s not something of our choosing, but it’s the reality we face. That hasn’t always been the case, but it has certainly taken center stage over the past few years.

The challenge for us is to cooperate with our regulatory agencies as we operate and maintain the grid and to keep you informed about the decisions we make. We have a variety of choices when it comes to power sources: renewable energy, hydro power, nuclear power and coal-fired generation. As I’ve stated previously, each has its benefits and shortcomings. We have to make decisions that allow us to continue to provide power to you — now and into the future.

Our pledge to you is to provide you with facts — not opinions. We want you to know what you don’t know you don’t know.

Flickr photo by Bill Erickson

By David Callis, executive vice president and general manager, Tennessee Electric Cooperative Association

Several things about the holiday season bring out the best in all of us. This time of year, we enjoy the familiar sound of the Salvation Army’s bell-ringers. Food banks and homeless shelters see a rush of volunteers, and clothing donations hit a high point during Thanksgiving and Christmas seasons.

It occurs almost without prompting. There is just something about a “season of giving” that brings it out of us. Giving of yourself — your time, money or other resources — is commonplace during this time.

What if that feeling lasted all year long? It’s great that we do it in December. But what if we did it year-round?

There is a group of people in your community that does just that throughout the year. What they do is not tied to a season. It’s written into their DNA.

Electric cooperatives are different. That’s not a slogan; it’s a fact. Nonprofit. Owned and managed by the owners. More than that, we operate our co-ops by a set of sacred principles. Cooperative Principle No. 7 reads, “While focusing on member needs, cooperatives work for the sustainable development of their communities through policies accepted by their members.”

Principles don’t mean much unless they’re put into action. Cooperatives across the nation and in our own state do that every day.

A great example of showing concern for your community is Withlacoochee River Electric Cooperative. In 2007, the Florida co-op took over the economically depressed area of Lacoochee. Some parts of the rural community even lacked indoor plumbing. The investor-owned electric system was decrepit. Today, new Habitat for Humanity homes are rising, dirt roads are paved, the electric grid is dependable and a 16,000-square-foot community center houses a gym, health clinic and computer center.

It took a mix of private and public funding and a host of volunteers, but Lacoochee’s turnaround didn’t happen until the employees and member-owners of Withlacoochee River Electric Cooperative put their principles to work in improving the lives of the people in the community.

Perhaps not as dramatically, but this happens every day throughout Tennessee. Electric cooperatives take action in their communities by sponsoring Relay for Life teams, building Habitat for Humanity homes and providing volunteers and funds for social-service organizations. It’s not profit-driven — it’s just what we do. Powering our communities means so much more than keeping the lights on.

It’s not limited to what your cooperative does for you. Each of us can donate our time and talents to help others in our community. Many of you already participate through “round-up” programs at your cooperatives. These foundations have provided millions of dollars to those in need across our service areas. It’s not difficult to take the next step.

Here’s a challenge for you: Don’t volunteer for the food bank only in December. Do it in the spring or summer, too. Don’t just drop off clothing for a year-end tax break. Do it in the fall when needy children go back to school.

Concern for community: Make it an everyday thing.

By Mike Knotts, director of government affairs for the Tennessee Electric Cooperative Association

Not too long ago, I visited www.takeactionTN.com and sent a message to Washington, D.C., stressing that I believe affordability and reliability must be part our nation’s energy policy. I did it because electricity impacts the world my kids live in and because I want to make sure your co-op keeps the lights on and powers your community. I hope you, too, will take action.

infographic-webQ: Why is this an issue right now?

A: The federal government has proposed new rules about carbon dioxide and power plants. At the announcement of the rules, The Environmental Protection Agency (EPA) stated that the goal was to reduce carbon dioxide emissions from existing power plants by 30 percent  from 2005 levels. The preamble to the proposed rule is 650 pages, and there are thousands of pages of supporting documents and spreadsheets. The EPA will not make the rule final until it accepts comments from the public, and the deadline for submitting yours is Thursday, Oct. 16.

Q: Why does my electric co-op care about what the EPA is doing?

A: Like all your neighbors, you probably expect that your electric service will stay on ALL the time. You count on electricity to power your life, and your co-op delivers more than 99 percent of the time. And on those rare occasions when your power goes out, there are men and women who literally risk their lives to restore it as quickly as possible.
The commitment required to keep the lights on is tremendous. So any proposal that could affect the constant supply of electricity to your co-op causes us to take a long, hard look.

Q: Who produces the electricity my co-op delivers?

A: The Tennessee Valley Authority produces electricity and then transmits that energy to your co-op over a system of more than 15,000 miles of high-voltage transmission lines. Your co-op is obligated under its contract to buy 100 percent of the energy you use from TVA.

Q: What fuel is used to generate the electricity I use?

A: Power is produced using a diversified mix of fuel sources that includes every type of power plant capable of producing utility-scale energy generation. For both reliability and cost considerations, it is important that we not be too dependent on one single source of power.

Q: What has already been done to reduce emissions?

A: TVA has worked for years to reduce its emissions of pollution. Those efforts have been tremendously successful and even included an agreement with EPA to go further in its commitments than was required of other utilities. The result has been reductions of 86 percent and 90 percent of the key byproducts of using coal.

TVA has idled or closed many of its oldest and dirtiest coal plants, mostly replacing that capacity with cleaner natural gas. TVA will be starting the first new nuclear plant in the U.S. next year, and the plant will power 600,000 homes with no emissions of any kind. In fact, all of these improvements have reduced TVA’s carbon dioxide emissions by more than 30 percent compared to 2005 — meeting the EPA’s stated goal!

Q: Who pays for those improvements?

A: You do. TVA receives no funds that are not paid for by the electric ratepayers in the Tennessee Valley. It is likely that more than 75 cents of every dollar you pay for your electric bill goes to TVA for the cost of wholesale power.

Q: So, what is the problem?

A: Like many proposals produced by the government in Washington, this one is unfair and unworkable. Even though TVA has already met EPA’s stated goal, the fine print of the rule actually makes Tennessee do even more while many other states have less stringent requirements. Your co-op and TVA are heading in the right direction, but this rule makes us take an unnecessary U-turn.