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Stopping Scams for Better Service

Our increasingly connected world is giving scammers more opportunities to connect with unsuspecting consumers, and local authorities, utilities and other businesses are working overtime to keep people informed. They suggest that ‘if you see something, say something,’ is a vigilance adage that can help prevent you, your family or your business from being victimized.   

“The Federal Trade Commission has been hearing about scammers impersonating utility companies in an effort to get your money,” said Lisa Lake, a federal consumer education specialist. “Your reports help us fight these scams.”

Electric cooperatives are among the businesses and consumer organizations supporting Utilities United Against Scams (UUAS). The international consortium of electricity, natural gas, water and sewer providers, and trade and industry associations is sharing information on payment scams, identity theft, sales and service schemes.

Imposter scams are the most common type of fraud reported to the Federal Trade Commission (FTC), according to UUAS officials. “Impersonators call homes and small businesses demanding payment for supposedly delinquent bills and threatening to terminate service.”

The frequency of the incidents picks up during peak heating and cooling seasons, in part because consumers are most concerned when temperature extremes increase the urgency of maintaining utility service.

Variations on the scam are also becoming more common. Rather than making an initial claim that a consumer owes an outstanding balance, some scammers are now claiming an overpayment is the reason for a telephone call to a consumer. They will make contact in an attempt to get banking information so they can process a refund.

“Never give banking information over the phone unless you place the call to a number you know is legitimate,” wrote the FTC’s Lake in an FTC blog.

There has also been an uptick in door-to-door scams by people claiming to represent utility providers like your electric co-op. Representatives knock or ring the doorbell offering to replace or repair a meter or other device, or solicit personal information to sign a consumer up for programs that could reduce their energy bills.

They may try to charge you for the phony service, sell you unnecessary products, collect personal information for use in identity theft or simply gain entry to steal valuables, officials said.

High-pressure demands are a common tactic in many of the schemes. Urging immediate decisions or actions, like immediate payment, particularly by a specific option like a gift card, wire transfer, cell phone or third-party computer app should raise serious concerns.

Utility-connected scams are common, because utility services are so common. Lighting, heating, water and sewage services are all essential to modern living, so any threat of service disconnections can provoke a lot of anxiety.

Your first defense is personal awareness of your account status, including knowing whether balances are up to date. This is becoming more important as scammers use more automatic dialers or robocalls to phish for potential marks.

“Even if the caller insists you have a past due bill, that’s a big red flag,” said Lake, offering an alternative response. “Contact the utility company directly using the number on your paper bill or on the company’s website. Don’t call any number the caller gave you.”

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Tennessee co-ops applaud passage of Rural Act

The House on Tuesday passed the RURAL Act, protecting more than 900 electric cooperatives throughout the nation from the risk of losing their tax-exempt status when they accept government grants for disaster relief, broadband service and other programs that benefit co-op members.

The Senate is poised to pass the bill later this week, and President Trump is expected to sign it into law.

The RURAL Act was NRECA’s top legislative priority for the year because of the profound threat to the business model of not-for-profit co-ops. Tens of thousands of co-op leaders, employees and members across the country rallied to advocate passage of the bill.

Lawmakers passed the popular bipartisan legislation in the final hours of the 2019 session as part of a larger tax and spending bill that funds the government through September 2020.

“We are grateful to members of the Tennessee delegation who supported this important legislation,” said David Callis, executive vice president and general manager of the Tennessee Electric Cooperative Association. “While these changes may seem subtle, they will have a meaningful impact on Tennessee co-ops and the people they serve – lowering costs, protecting rates and encouraging investment in rural infrastructure.”

The Tennessean published a guest editorial by TECA calling on lawmakers to support the Rural Act. The op-ed appeared online last week and in print today.

The bill’s passage fixes a problem created in 2017 when Congress passed the Tax Cuts and Jobs Act, which redefined government grants to co-ops as income rather than capital. That change made it difficult for many co-ops to abide by the 15% limit on non-member income to keep their tax-exempt status. The RURAL Act once again exempts grants from being counted as income and is retroactive to the 2018 tax year.

Without the fix, some co-ops would have had to start paying taxes this spring after receiving grants in 2018 or 2019 to repair storm damage, bring high-speed internet to rural communities or invest in renewable energy and energy-efficiency programs. Many co-op leaders feared they would have to raise rates for members to pay the new taxes.

The legislation attracted more than 300 co-sponsors in the 435-member House and more than half of the senators. The effort was led in the House by Reps. Terri Sewell, D-Ala., and Adrian Smith, R-Neb., and in the Senate by Rob Portman, R-Ohio, and Tina Smith, D-Minn.

NRECA lobbyist Paul Gutierrez credited the victory to a collaborative campaign strategy that included co-ops’ grassroots efforts to alert their senators and representatives to the issue.

“This was an amazing NRECA team and membership effort, including co-op members at the end of the line,” he said. “We had great legislative champions in the House and Senate, and they worked tirelessly to get this included in the final tax package.”

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Tennessean Op-Ed builds support for the RURAL ACT

The following op-ed by David Callis appeared in The Tennessean on Friday, Dec. 13. You can view the article on The Tennessean’s website.

PASS THE RURAL ACT

An op-ed by David Callis, executive vice president and general manager of the Tennessee Electric Cooperative Association

In 2016 the Tennessee legislature and the governor’s administration published reports about the lack of broadband in rural areas. A major area of concern was the prohibition on electric cooperatives providing broadband and a lack of funding.

As a result, the General Assembly passed the Tennessee Broadband Accessibility Act in 2017 to ensure that one day all Tennesseans will have access to broadband internet. The legislation allows electric cooperatives to provide broadband internet service and provides grants to jumpstart the efforts of willing providers.

Lawmakers in Washington, D.C., have also recognized the need for rural broadband deployment. Since low population density and high costs are major hurdles to successful rural broadband deployment, state and federal grants are essential tools in efforts to bridge the digital divide. Congress recently appropriated more than $600 million that will be distributed through the USDA’s Re-Connect program that focuses exclusively on expanding access to broadband in rural America.

However, another significant hurdle surfaced last year. An unintended consequence of federal tax law changes threatens to impose additional financial burdens on rural communities and hamper broadband expansion.

Let me explain. Most of the nation’s 900 consumer-owned electric co-ops are recognized as tax-exempt organizations by the IRS as long as they receive no more than 15 percent of their income from non members.

Under the 2017 tax law, federal, state and local grants now count toward that 15 percent threshold. If that limit is exceeded, a co-op will lose its tax-exempt status for that year. Lawmakers acknowledge that the threat to electric co-ops is an unintended consequence.

This undermines a successful business model that has served America’s rural communities well for decades. It doesn’t matter if the money is for storm recovery, broadband deployment or economic development. If a co-op’s non member income exceeds 15 percent because of the grant, the cooperative could be forced to pay taxes on the grant amount.

Last month, Forked Deer Electric Cooperative was the first cooperative in the nation to receive a grant from the U.S. Department of Agricutlure’s new Re-Connect program. They were awarded a $2.8 million grant that will allow the cooperative to reach areas across 425 square miles of their sparsely populated West Tennessee service area that lack broadband service. U.S. Secretary of Agriculture Sonny Purdue toured Lauderdale County, and during his speech announcing the grant, he told the audience, “We know when rural America thrives, all of America thrives.”

I couldn’t agree more.

However, receiving this grant puts the co-op dangerously close to the 15 percent limit for non member revenue. If Forked Deer Electric Cooperative is fortunate enough to receive additional grants for broadband or economic development, they could easily exceed the 15 percent limit. If a natural disaster caused significant damage to the electric system, grants from FEMA (Federal Emergency Management Agency) could also force the cooperative into becoming taxable.

Rural America faces serious challenges, and few organizations are investing more money and effort into solving these problems than consumer-owned electric co-ops.

Congress inadvertently created this problem, and now co-ops are urging Congress to fix it. Pending bipartisan legislation known as the RURAL Act (H.R. 2147 and S.1032) clarifies that government grants should not jeopardize the tax-exempt status of electric co-ops. The act, introduced by Reps. Terri Sewell (D-Ala.) and Adrian Smith (R-Neb.) and Sens. Rob Portman (R-Ohio) and Tina Smith (D-Minn.), will restore certainty and common sense.

The bipartisan RURAL Act has been co-sponsored by nearly all of Tennessee’s congressional delegation, including Sen. Marsha Blackburn and Reps. John Rose, Phil Roe, Tim Burchett, Scott DesJarlsis, David Kustoff, Chuck Fleischman and Mark Green. We thank them for their support. Their leadership and commitment to helping rural Tennessee will help ensure that co-ops won’t jeopardize their tax-exempt status. Electric co-ops should be able to focus on their core missions of providing affordable and reliable power and enhancing the quality of life in their communities without fear of a federal tax bill.

Time is running out, and lawmakers need to pass legislation this year. Passage of the RURAL Act is essential for America’s rural communities.

As co-ops across the nation prepare to apply for the next round of broadband grant funding for rural America, relief from this taxing problem can’t come soon enough.

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Partnership to bring broadband to rural Tennessee

Southwest Tennessee Electric Membership Corporation and Aeneas Internet and Telephone Form Partnership to Bring Broadband Internet to West Tennessee

Broadband via gigabit fiber coming soon to Southwest Tennessee Electric’s consumer-members

Brownsville, Tennessee – December 11, 2019 – Southwest Tennessee Electric Membership Corporation and Aeneas Internet and Telephone announce today that they have formed a partnership to build and expand a gigabit fiber network to bring broadband communications to the region. This partnership will pave the way for a multi-year, multi-million-dollar investment into West Tennessee’s future. The new network will eventually expand to provide high-speed internet access to every consumer-member in Southwest Tennessee Electric’s service area.

The network will allow Southwest Tennessee Electric to build one of the most advanced electric distribution systems in Tennessee. The communication network will allow the cooperative to monitor and remotely manage equipment across the utility’s 11-county service area, reducing cost, improving reliability, and increasing operational efficiency.

The gigabit fiber network will also allow Southwest Tennessee Electric and Aeneas to bring broadband internet and telephone services to many unserved areas of southwest Tennessee. Construction’s first phase of nearly 1,000 miles of fiber optic cable will begin in the spring of 2020. Phase one will take approximately one year to complete and will focus on Tipton County and Chester County. Additionally, grant applications have been submitted to serve Hardeman and Haywood counties. Following phases will be launched based on participation and interest. The entire project is expected to take five years to complete.

“We have heard the call from our consumer-members all over the service area who are asking for reliable high-speed internet service,” said Kevin Murphy, president of Southwest Tennessee Electric. “Recognizing that retail broadband service would be a new space for the cooperative, we began looking for a local partner with similar mission and purpose – serving the rural communities of West Tennessee. We found that strategic partnership with Aeneas Internet and Telephone. Aeneas is passionate about local customer service, and that is the culture and purpose that we looked for in a partner.”

“Our common mission is to serve our neighbors,” Murphy said. “That, coupled with their expansive knowledge of the technology required to operate a gigabit fiber network, makes this a perfect fit.”

“What an exciting time for West Tennessee!” said Stephen Thorpe, CEO of Aeneas Internet and Telephone. “For years we have worked with Southwest Tennessee Electric on various projects bringing broadband service to rural communities around West Tennessee. The need for broadband is growing rapidly, and in today’s world we really do rely on it being available to all of us – not just those that live in or around the metro areas. Our founder Jonathan Harlan instilled in us a commitment to the communities we live in and the people we serve – to always have our customers and community our top priority. This is why he believed Southwest Tennessee Electric would be a perfect partner because we share cultures and beliefs. All of us here at Aeneas are excited to partner with Southwest Tennessee Electric to continue with Mr. Harlan’s legacy and help bring this much needed service to even more people in the communities we serve!”

About Southwest Tennessee Electric Membership Corporation

Based in Brownsville, Tennessee, Southwest Tennessee Electric Membership Corporation is a consumer-owned, not-for-profit electric cooperative distributing power to 50,000 meters in parts of 11 West Tennessee counties. The cooperative powers nearly 50 communities of various sizes and maintains more than 4,000 miles of electric distribution lines. With offices in Haywood, Tipton, Madison, and Chester counties; STEMC has been community focused for almost 85 years.

About Aeneas Internet and Telephone

Headquartered in Jackson, Tennessee, Aeneas Internet and Telephone has been named to Entrepreneur magazine’s Hot 500 list of fastest growing businesses in the United States, as well as BusinessTN magazine’s Hot100 and Inc. Magazine’s Inc 5,000. Founded in 1995, Aeneas offers a myriad of services including gigabit fiber broadband, local and long distance, VoIP, office phone systems, commercial web hosting and corporate e-mail, network security, off-site file storage, data center services, managed networking, and more.

If you would like more information about Southwest Electric Membership Corporation, please call Billy Gordon at 731-585-0538, or email [email protected].

If you would like more information about Aeneas Internet and Telephone, please call Stephen Thorpe at 731-554-9200 or email [email protected]

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Give the Gift of Tech

This holiday season, give the gift of tech! If you’re searching for the latest gadgets and electronics to gift but don’t know where to start, we’ve got you covered.

Here’s a list of ideas for your tech-savvy friends and family members, and with a range of prices and interests, there’s sure to be something for everyone.

Gifts for those on the go: We all have that one friend who never stays in one place, so they’ll appreciate gifts that keep them charged and entertained while on the go.

A portable charger (or power bank) can keep their smart phones and tablets juiced, and the good news is this gift won’t drain your wallet. You can purchase portable chargers online or at local retailers for as low as $20. Typically, these compact devices can fully charge an iPhone three times before running out of steam.

A Bluetooth speaker is another great gift to keep those on the go entertained. Whether they’re listening to their favorite tunes or watching the latest flick, Bluetooth speakers can clarify and amplify volume to satisfy any media enthusiast. Prices range depending on features, but you can purchase a quality Bluetooth speaker online or at local retailers for as low as $30.

Gifts for the chef: Every foodie knows that temperature matters when mastering the perfect cut of meat. A Bluetooth-connected thermometer can help your chef ensure a delicious (and safe-to-eat) meal. Just download the associated app and keep an eye on the grill right from your smart phone or tablet. Prices vary from $30 to $200, but you can purchase these handy gadgets online or at any big box store, like Wal-Mart or Target.

A digital kitchen scale is a must for any culinary pro. No more guessing––the easy-to-read digital screen ensures the exact weight or amount required for that perfect dish. Prices vary depending on the weight the scale can handle, but you can find a 13-pound max weight scale for about $20 on Amazon.com.

Gifts for the pet owner: Let’s face it––pet owners would be lost without their fur babies. Luckily, pet tracking products continue to advance, so pet owners can always keep a watchful eye on their furry friends. Most trackers simply attach to your pet’s collar. Prices vary depending on the tracker’s capabilities, but some features include water resistance, health monitoring and exceptional battery life. You can purchase pet trackers online or at your local pet store.

Speaking of keeping an eye on pets, you can also purchase surveillance cameras for real-time monitoring––some cameras even allow you to toss treats to your furry friend while you’re away. Additional features include a microphone (so you can talk to your pets), a built-in laser toy (for our feline friends) and the ability to snap a photo or take video from your smart phone. Prices vary depending on the bells and whistles, but you can purchase a pet camera for as low as $40 on Amazon.com.

With so many electronics available today, you’re sure to find the perfect gift for your tech-savvy loved ones. Happy shopping!

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Electric co-ops give Tennesseans the power to be more

State’s electric cooperatives gather in Nashville to explore the opportunities facing co-ops

NASHVILLE – The 78th annual meeting of the Tennessee Electric Cooperative Association was held Sunday, Nov. 24, through Tuesday, Nov. 26, in Nashville. Nearly 400 electric cooperative leaders from across the state attended the event where they discussed the significant impact co-ops have, challenged one another to meet the needs of their communities and learned more about emerging technology and power supply issues.

During an address to electric co-op leaders, Gov. Bill Lee commended co-ops for their service to rural Tennessee. “What you do is important to me, and it is critically important to Tennessee’s rural communities,” said Lee. “You bring not light but life to rural Tennessee.”

“Our co-ops are uniquely positioned to have a positive impact on the rural and suburban communities we serve,” says David Callis, executive vice president and general manager of the Tennessee Electric Cooperative Association. “From infrastructure to education to communications, co-ops invest more money in rural Tennessee than almost any other group. We know that these communities matter, and we have a vested interest in their success.”

Kevin Murphy, president of Southwest Tennessee Electric Membership Corporation in Brownsville, was elected president of the TECA board of trustees. Dave Cross, manager of Plateau Electric Cooperative in Onieda, was named vice president, and Steve Sanders, director for Gibson Electric Membership Corporation in Trenton, was named secretary.

Elections were also held for three positions on the association’s board of trustees. Keith Carnahan, CEO of Meriwether Lewis Electric Cooperative in Centerville; Albert Dicus, director from Caney Fork Electric in Madisonville; and Greg Williams, manager for Appalachain Electric Cooperative in new Market, were elected to four-year terms.

Mike Partin, CEO of South Pittsburg’s Sequachee Valley Electric Cooperative, was also elected to serve as Tennessee’s representative on the National Rural Electric Cooperative Association board of directors.

“We congratulate those selected to serve in leadership positions,” says Callis. “We depend on our co-ops to provide guidance and counsel for the association, and we are grateful for their willingness to serve.”

The fifth annual TECA Top Tenn Communications Awards were presented during the event. Meriwether Lewis Electric Cooperative received an award for Best External Newsletter or Magazine Section; Middle Tennessee Electric Membership Corporation, Best Internal Newsletter; Meriwether Lewis Electric Cooperative, Best Website; Southwest Tennessee Electric Membership Corporation, Best Use of Social Media; and Middle Tennessee Electric Membership Corporation, Best Video. Duck River Electric Membership Corporation, Appalachian Electric Cooperative and Sequachee Valley Electric Cooperative received Awards of Excellence in the Wild Card category, with Gibson Electric Membership Corporation, Duck River Electric Membership Corporation and Caney Fork Electric Cooperative earning Awards of Merit.

Four co-ops were presented with certifications from the Rural Electric Safety Achievement Program for 2019. Receiving certifications at this year’s event were Fort Loudoun Electric Cooperative, Meriwether Lewis Electric Cooperative, Tennessee Valley Electric Cooperative and Upper Cumberland Electric Membership Corporation.

“We believe that Tennesseans should not be constrained by where they choose to live, and we are committed to closing the gap between opportunities in places like Nashville and Chattanooga and the opportunities that exist in New Market, Centerville and hundreds of other rural and suburban communities,” says Callis. “The continued success of co-ops and the communities we serve depend on people choosing to live and raise their families here – not in spite of the limitations, but because of the abundant opportunities.”

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ML Connect expands broadband coverage

November 6, 2019 – Centerville, TN — As of October 23, Meriwether Lewis Connect, is live with installations in each of the nine cities it targeted for Phase I.  Connected residents in Waverly, Hohenwald, Centerville, Erin, Tennessee Ridge, New Johnsonville, Linden, Lobelville and now McEwen are streaming high-speed, affordable, reliable broadband from the Meriwether Lewis Electric Cooperative subsidiary.

The first MLConnect customer was connected in March 2019, just seven months after MLEC announced its plans to make high-speed, fiber broadband and phone services an option for all its members. Construction for Phase II is now underway in rural Humphreys County.

“I am pleased to announce that the board of directors has approved Phase II of the project to get high speed, reliable fiber broadband to all our members,” says MLEC President and CEO Keith Carnahan. “It includes the rural areas of Humphreys and Houston counties and utilizes a Tennessee Economic and Community Development grant received for rural Humphreys County to bring broadband.  The grant is time sensitive, and we need to complete this part of the project in a timely fashion. Phase 2 will span 15 months, while evaluation and preparation for Phases III and IV are ongoing.”

Carnahan reiterated MLEC and MLConnect’s commitment to make fiber broadband an option for all MLEC members, noting that it will take time to build such an expansive, reliable network. He also shared that they are pursuing grants for additional areas in other counties and will know if the applications are successful in April 2020.

“It isn’t a matter of ‘if’ MLConnect will be an option for every MLEC member but ‘when’,” says Carnahan. “When MLEC announced its broadband project in August 2018, we shared our goal to complete construction in all five counties by the end of 2022, realistically installations will still be ongoing past that because we just can’t be everywhere at once. However, obtaining grants can help us with the timelines and economic impact of reaching our goal.”

Preparations for Phases III and IV are constantly being evaluated and will include the rural areas of Hickman, Lewis and Perry counties. Updates will be available at a later date.

For now, MLConnect encourages MLEC members without service to sign up at www.mlconnect.com.  There is no obligation, and it gives them a way to contact you when installations begin in your area.

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Into the Unknown

David Callis, executive vice president and general manager, Tennessee Electric Cooperative Association

The Lewis and Clark expedition was, for the early 1800s, a “moon shot” of epic proportions. The United States was a young and growing country. President Thomas Jefferson had just brokered the Louisiana Purchase, doubling the size of the nation, and a thorough exploration was in order. Capts. William Clark and Meriwether Lewis led a party of 33 soldiers and guides. Not knowing the challenges they would face, they embarked on an 8,000-mile journey that would take well over two years.

Planning for the trip began months earlier. They made use of everything. The barrels in which they packed their provisions were lined with lead to keep things dry. When the barrel was empty, the lead could be fashioned into ammunition. The iron staves holding the barrels together were used to trade with the natives in the region.

Jack Uldrich, noted author and futurist, has written and taught extensively about Lewis and Clark’s Corps of Discovery. In his book “Into the Unknown,” he writes, “How can we prepare for the future? What skills will we need? What tools? What equipment? Where do we even start? These are the very questions Louis and Clark asked themselves, and we could look to them for inspiration.”

There are lessons to be learned from Lewis and Clark in how we face an uncertain and changing future. In fact, we’ve been down this road before.

In 1935, when Congress created the Rural Electric Administration (REA), no one could imagine the transformation it would bring to rural America. Most rural residents were still living as their parents and grandparents had in the 1800s. There were visionaries like young Rep. Lyndon Johnson who championed the work of the REA. The idea that rural residents deserved the same “luxuries” as city-dwellers took hold, and change began. By the 1940s, rural America was well on its way to parity.

But it didn’t happen overnight, and it took a lot of planning. It took legislative changes, and it took dedication and commitment from those who would be served.

Before the REA would grant loans to cooperatives, residents who would be served were required to invest capital. Many were hesitant to get involved in the fledgling electric cooperative movement. It took the commitment of leaders in the community to get on board and convince their neighbors to also join. Johnson, himself, went door-to-door in the Texas Hill Country, encouraging farmers to pay $5 each to jumpstart Pedernales Electric Cooperative.

Today, Pedernales is still providing power and opportunity to the Hill Country. Johnson wrote in 1959, “I think of all the things I have ever done, nothing has ever given me as much satisfaction.”

Uldrich again: “The 21st century is a time of accelerating, almost exponential, change. Advances in computer electronics, telecommunications, and medicine are announced every day. Genomics, nano technology, wireless technologies, the Internet, fuel cells, solar cells, DNA analysis, the sequencing of the human genome, stem cell research, voice recognition technology, and even the advancement of knowledge itself are propelling us faster and faster downriver, and, like Lewis and Clark, we don’t know what’s around the next bend.”

In the electric cooperative community, we spend a lot of time preparing for the journey. As technology has advanced, we’ve changed with it. Over the years, the pace of change continues to accelerate.

Though we can’t anticipate what’s next on the horizon, we have the people, the resources and the dedication to continue to do what we’ve done since the beginning.

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A Smarter Grid Improves Reliability

The electric grid has led to dramatic changes in our way of life, and as society continues to change, so does our nation’s grid.

The smart grid is the modern-day version of the traditional grid that has evolved with more advanced technologies that allow for two-way communication between the electric utility and the consumer. With all of the progress from developing technologies, the smart grid provides many advantages for both utilities and consumers.

The smart grid is made up of a variety of technologies that collectively help to make the grid smarter. A key feature is the smart meter, which provides two-way communication between the energy provider and the consumer. Smart meters help detect power outages and automate billing, which helps to improve reliability and efficiency. The smart meter is connected to smart distribution systems, smart substations and smart generation capabilities, which all work together to create a smart grid.

As research and innovation continues, additional technologies are becoming available. Advancements like machine learning, where electric utilities can forecast energy use using past data and patterns, and total automation, where power generation to distribution is completely automated are just a couple of examples of how the grid will be more efficient.

The smart grid provides many benefits, and one of the most important is providing electricity in a more reliable way. With all the new technology, problems in the grid are much easier to prevent early on, easier to identify and easier to fix. The smart grid also helps utilities plan for the future to reduce the likelihood of power blackouts and surges.

Another benefit to the consumer is more access to information and new ways to control and manage their energy use. Consumers now have the ability to view their daily energy use online or via app before they receive their monthly bill, which can lead to better energy efficiency habits.

Another benefit is that the grid will be better equipped to handle demand response programs to manage the electricity load, which can ultimately save money for the utility and consumers. Having the ability to strategically manage the energy load will also help the grid to better integrate renewable energy into the system. Consumer-owned renewable energy generation systems, such as rooftop solar panels, are also more easily integrated into the grid.

Considering all the benefits, it makes sense for utilities to invest in smart grid technologies. By investing now, they will help to reduce costs over the long run while also providing more reliable service to the consumers they serve.

Over the next decade, utilities are expected to invest $110 billion in smart grid technologies, and this value is likely to grow as new technologies continue to be developed. Many electric cooperatives across the U.S. have started initiatives within their service territory to deploy smart meters and other advanced grid infrastructure. These advancements and trends will continue as improving grid reliability remains a priority for electric utilities.

Maria Kanevsky is a program analyst for the National Rural Electric Cooperative Association, the national trade association representing more than 900 local electric cooperatives. From growing suburbs to remote farming communities, electric co-ops serve as engines of economic development for 42 million Americans across 56 percent of the nation’s landscape.

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Tennessee Co-op Receives First USDA ReConnect Grant

HALLS, TENN. – U.S. Secretary of Agriculture Sonny Purdue presented the nation’s first ReConnect grant to Forked Deer Electric Cooperative today at an event in Halls, Tenn. The co-op will use the $2.8 million grant to build a fiber-to-the-home network and bring broadband to the electric co-op’s rural consumers.

The USDA’s Rural e-Connectivity loan and grant program, or ReConnect, was established to build modern broadband infrastructure in rural areas. The program was funded by an initial $600 million Congressional appropriation.

“There are a lot of advantages that electric co-ops have when it comes to broadband,” said Secretary Purdue while speaking at a grant ceremony today at Forked Deer Electric Cooperative in Halls. “You know your customers, you already have lines, you have an obligation to serve, and this fits right into your business model. I truly believe that broadband will bridge the rural/urban divide.”

“This is a big day for Forked Deer Electric Cooperative,” said the co-op’s CEO Jeff Newman. “High speed internet access is more than a convenience – it is absolutely necessary for education, healthcare and commerce. Our rural communities cannot be left behind. These funds will assist Forked Deer Electric Co-op in bringing modern connectivity to the communities we serve, and it is exciting to think of the impact that will have right here in Lauderdale County.”

“It is noteworthy that an electric co-op in Tennessee is the first recipient of a ReConnect grant,” says David Callis, executive vice president and general manager of the Tennessee Electric Cooperative Association. “Tennessee co-ops have demonstrated the ability to maximize state and federal funds. For every dollar of grant money received, Tennessee co-ops are investing $15 of their own money. This multiplier means that Tennessee electric co-ops are stretching grant funds further to have the greatest impact.”

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Twenty-nine projects completed on 2019 Day of Service

NASHVILLE – Twenty-nine service projects were completed by electric co-op employees on or around Thursday, Oct. 17 thanks to the 2019 Tennessee Electric Co-op Day of Service. Thirteen co-ops allowed 480 employees to volunteer more than 1,000 hours in service to their local communities.

“It is no secret that electric co-op employees care about the communities where they live and work,” says Trent Scott, TECA’s vice president of corporate strategy and organizer of the event. “They give back to their communities each day by keeping the lights on for their friends and neighbors. The Day of Service is different – it is a unique opportunity to make our state and these individual communities better places. Each of the projects completed during this year’s event are important, but the impact is multiplied when co-ops across the state work together to improve everyday life for the people and places we serve.”

Service projects completed for this year’s event include volunteering at schools, nursing homes and food banks; serving meals to first responders and school bus drivers; collecting food, toys, clothing and other supplies for local pantries; and partnering with organizations like United Way, Second Harvest Food Bank, Friends of Radnor Lake and Habitat for Humanity.

Each employee who participated in this year’s event received a Day of Service t-shirt thanks to the generous support of sponsors Bass, Berry & Sims, CoBank, CT Consultants, LogicomUSA and The Tennessee Magazine.

This is the third Day of Service event conducted by Tennessee co-ops. In its three-year history, 1,236 employees have volunteered more than 3,100 hours to complete 75 individual projects in co-op communities across the state.

In the photo: TECA employees Tina Smith, Mallory Dunavan, Amy Jordan, Laura Beth Laden and Trent Scott volunteered to help with the construction of a new hiking trail at Radnor Lake State Natural Area near the association’s office in Nashville.

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MTEMC teams with Tesla

Middle Tennessee Electric selects Tesla battery to drive power savings

Murfreesboro – Middle Tennessee Electric (MTEMC) has teamed with Tesla, one of the most innovative technology companies in the energy industry, to test a new program intended to save its members money via a cutting-edge energy management process.

Middle Tennessee Electric has installed the latest Tesla Powerpack at one of their substations in Murfreesboro, TN. The Tesla Powerpack is a battery energy storage system (BESS) designed for a wide range of uses.  In this pilot program, it will be used to reduce MTEMC’s energy demand charges from the Tennessee Valley Authority (TVA) and improve demand response time to its members when additional energy is needed. “We’re really excited about what the Tesla Powerpack allows us to do. It’s yet another asset we can use to improve the quality of our system while being financially responsible stewards of our members’ resources,” says Chris Jones, MTEMC President/CEO.

The BESS’s primary purpose will be to help reduce MTEMC’s monthly wholesale electricity purchases during peak demand hours, a change that should result in saving the cooperative tens of thousands of dollars annually. This is done through a process called energy time shift for distributed generation. The process allows the BESS to be charged when TVA rates are lower during low usage hours and is then discharged when energy demand costs are higher.  Middle Tennessee Electric members will benefit significantly because they will be billed based on the lower off-peak rates in effect when the BESS was being charged rather than the higher on-peak rates normally charged when the electricity is used during those peak hours.

In addition to saving the cooperative money, the Tesla Powerpack allows MTEMC to evaluate innovative energy technology and educate members about its Distributed Energy Resources (DER). “Education is another important benefit of the project. As with any new technology, there is a lot to learn as we educate our employees and members,” says Avery Ashby, an MTEMC electrical engineer. “A better understanding comes from owning, operating and maintaining new technology, so we can advise our members to make informed decisions as more distributed energy resources are adopted in our service area.”  MTEMC currently operates a subscription solar power program called Cooperative Solar as another part of its DER offerings to members.

Jones continues, “We exist to serve our members by making their lives better. As one of the largest electric cooperatives in the nation, we are constantly looking for new ways to improve the reliability and affordability of electricity for our members, and the Tesla Powerpack allows us to realize those goals. Members should be focused on living their lives, not on the system powering them.”

The deployment of Tesla technology is one of the latest innovations MTEMC has embraced in its role to be their members’ trusted energy advisor and provider. MTEMC provides electricity and community programs to more than 500,000 Tennessee residents through 230,000 metered accounts. The MTEMC service area covers more than 2,100 square miles and is served by more than 12,000 miles of electric line across parts of 11 Tennessee counties including Cannon, Rutherford, Williamson and Wilson counties.

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Trevathan joins TECA team

Celia Trevathan

NASHVILLE – Today the Tennessee Electric Cooperative Association announced that Celia Trevathan is joining the organization as member relations coordinator. Trevathan will assist with the association’s youth education and leadership training programs.

“I appreciate the work that TECA does for rural and suburban Tennessee, and I am pleased to be a part of its efforts,” says Trevathan, a former STEAM educator for Metro Nashville Public Schools. “I am excited to use my background in education to help young people build leadership skills and a better understanding of co-ops.”

“Programs like the Youth Leadership Summit, Washington Youth Tour and 4-H Electric Camp are helping prepare a new generation of young leaders, and we think these are wise investments in the future of the communities we serve,” says David Callis, executive vice president and general manager for TECA. “Celia’s experience in education is going to add value to our youth programs, and we are excited to have her on our team at TECA.”

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Electric co-ops light the midway to start the 2019 Tennessee State Fair

NASHVILLE – Jamie Perrigo, operations superintendent for Tri-County Electric Membership Corporation in Lafayette, flipped the switch to light the midway and officially start the 2019 Tennessee State Fair on Friday, Sept. 6, in Nashville. Tennessee’s electric co-ops have sponsored the opening ceremony of the fair since 2014.

Attendees of the opening ceremony heard from legislators, elected officials and others, including Nashville Mayor David Briley and Trent Scott, vice president of corporate strategy for the Tennessee Electric Cooperative Association.

“The fair is a celebration of life in Tennessee – specifically rural Tennessee,” said Scott. “There are exciting things happening here in Nashville, but it is important that we not overlook what happens out there – past the city limits signs in rural and suburban Tennessee. Rural Tennessee is home to 37 percent of the state’s population and 30 percent of personal incomes. What happens out there matters. It matters to the people who live there, but it should matter to everyone. Co-ops are proud to serve rural Tennessee and advocate for rural communities every day. We’re also proud to be here tonight to kick off the 2019 Tennessee State Fair.”

The fair runs Sept. 6 – 15 at the Fairgrounds in Nashville. Learn more at tnstatefair.org.

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Tennessee co-ops respond to Hurricane Dorian

NASHVILLE – While most Tennesseans enjoyed a long Labor Day weekend, several lineworkers from Tennessee’s electric co-ops were heading to Georgia and North Carolina to assist with Hurricane Dorian recovery efforts. Twenty-two lineworkers – ten from Southwest Tennessee Electric Membership Corporation in Brownsville and 12 from Sequachee Valley Electric Cooperative in South Pittsburg – are traveling to the coast to restore power to areas affected by Hurricane Dorian. The powerful storm is expected to impact coastal areas of Florida, Georgia and the Carolinas later this week.

“Lineworkers have a desire to serve others,” says David Callis, executive vice president and general manager of the Tennessee Electric Cooperative Association. “It always impresses me how quickly our crews volunteer to help, even without knowing the conditions they will face or how long they will be away from their families.”

The uncertainty of Dorian’s track has made preparations far more difficult than usual. If the storm ultimately makes landfall along the South and North Carolina coast, Tennessee may be asked to send additional crews.

Statewide trade associations like the Tennessee Electric Cooperative Association coordinate mutual aid assistance for co-ops in their respective states. When a state determines that it needs assistance, requests are made to surrounding states. The statewide organizations in those states work with their local co-ops to organize crews and make arrangements for lodging and food. Working out details ahead of time allows crews to respond quickly when a need arises.

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Tips to slay the (energy) vampires in your home

NASHVILLE – The little vampires who ring your doorbell on Halloween night aren’t the only ones you should be afraid of. Electricity vampires are all over your house—all year long.

Electrical vampires are appliances and electronics that continue to pull electricity, even when they are turned off.

According to the US Department of Energy, vampires account for up to 5 percent of the energy in your house. To save you from a witch hunt, electric co-ops offer a list of the most likely vampires in your house:

  1. Computers, modems, routers, printers and other related equipment.
  2. Your flat-screen TV. The larger it is, the more energy it uses, even when turned off.
  3. Home theater equipment, including surround-sound devices.
  4. Your cable or satellite TV box.
  5. Anything with a digital time display, like your microwave oven or DVD player.

If an electrical device has a continuous display, like a digital clock, if it charges batteries, like your mobile phone charger, or if it has a remote control, like your TV—it’s a vampire.

The best way to stop these vampires is to unplug them when you’re not using them. You may also consider purchasing power strips so you have to pull just one plug to stop a group of electronics from using vampire electricity.

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Change of Venue: A Tennessee Co-op Triples Attendance With an Underground Annual Meeting

Sequachee Valley Electric Cooperative ran out of barbeque at its 80th annual meeting, but that didn’t diminish the enthusiasm of the record number of members who showed up at the unique setting.

This year, the South Pittsburg, Tennessee, co-op scored The Caverns, a subterranean venue on the fringe of the co-op’s service territory that hosts live music events, including the acclaimed PBS series “Bluegrass Underground.”

More than 1,000 members showed up, with some driving nearly 100 miles to be there.

That’s nearly triple normal attendance, said SVEC President and CEO Mike Partin, noting there were many first-timers and younger members among the crowd.

“It was a great opportunity for us to share our story with a different demographic,” he said. “We got a lot of exposure to a lot of new faces just because we stepped out of our comfort zone.”

He said the co-op has been inundated with positive member feedback since the Aug. 8 meeting.

“Our message to other co-ops is: Think outside the box about member engagement and use the annual meeting as a tool.”

Partin said he got the idea to celebrate SVEC’s milestone anniversary at The Caverns during a conversation with neighbor Todd Mayo, who owns the venue and relocated it to the Pelham Valley last year.

Staff members and the board were initially skeptical, he said. SVEC typically schedules its annual meetings in a school and rotates the location to make it convenient for members.

“We worried, ‘Will they come this far?’” he said. “And, gosh, they certainly did.”

More than 1,000 members—a record crowd—gathered for SVEC’s 80th annual meeting in The Caverns, the subterranean music venue in the co-op’s service territory. (Photo By: SVEC)

All activities took place underground, including the business meeting, information booths for SVEC’s propane and broadband teams and an electric vehicle display. A photo-op bucket featured a lineman and a co-op director dressed in a caveman costume. Local bluegrass band Track 145 provided the music.

The huge turnout did have one drawback. SVEC planners are accustomed to provisioning for about 300 members at annual meetings. This year, they ordered enough barbeque for 500.

“We had over 1,000 folks,” said Partin. “So, we got grills, and we went out and bought every hotdog in a 20-mile radius.

“The members didn’t complain. They were excited about the venue. And a lot of new folks came and heard about the exciting things the co-op is doing.”

Cathy Cash is a staff writer for NRECA.

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Conover recognized by colleagues

NASHVILLE – American Mainstreet Publications presented The Tennessee Magazine editor Robin Conover with the Lynne Christenson Award of Excellence at the organization’s annual meeting this week in Alabama.

American Mainstreet Publications is an advertising cooperative owned by electric co-op statewide publications. The Lynne Christenson Award of Excellence is presented to an AMP member who exemplifies the work ethic, tenacity and professionalism of Lynne Christenson, former advertising manager for Kentucky Living Magazine. Christenson was a passionate advocate for electric co-op magazines before losing a battle with cancer in 2015.

“Robin exhibited a strong and steady hand guiding the National Country Market membership through its rebranding as American MainStreet Publications,” said Mona Neely, editor of Colorado Living Magazine and AMP board member. “She has kept the board focused on supporting our team as it works to make AMP relevant in an ever-changing and fast-moving marketplace. She did this all while maintaining the excellence of her own magazine and excelling as an amazing photographer.”

“A team leader who gave 110% all the time, dreamed big, thought outside the box and followed through to make thing happen is how I would describe Lynne Christenson,” said Conover. “Lynne was a mentor and a dear friend of mine. I am humbled and honored to receive this award. She was a passionate leader who always had the mission of the electric cooperatives and our magazines at heart. As advertising manager for Kentucky Living, Lynne led our national sales cooperative, National Country Market, now known as American MainStreet Publications. She helped define how we approach sales and advertising with our national network of electric cooperative magazines. Lynn was a good friend, and I am honored to receive this award.”

“Robin’s talents are no secret, and we enjoy when others recognize and honor those talents,” said David Callis, executive vice president and general manager of the Tennessee Electric Cooperative Association. “We are fortunate to have her on our team.”

“National advertising is increasingly important to our magazines,” said Conover. “AMP plays an important role in recruiting high-quality advertising for the statewide publications. This revenue helps us offset cost and to create better, more effective magazines.”

Robin Conover, center, receives the 2019 Lynne Christenson Award of Excellence from American Mainstreet Publications. Presenting the award are AMP board member Mona Neeley, left, and AMP Senior Vice-president and Chief Operating Officer Mark Adesco, right.
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Laura Beth Laden joins TECA staff

Laura Beth Laden

NASHVILLE – The Tennessee Electric Cooperative Association, a trade association representing the state’s 23 electric cooperatives, announced recently that Laura Beth Laden is joining the association as communications administrative assistant. Laden has interned with TECA for the past two years.

“I have enjoyed working with co-ops and the team at TECA,” says Laden. “I grew up around electric co-ops, and I understand how important they are to the communities they serve. I am excited to have this opportunity to work with co-ops across the state.”

Laden will oversee magazine advertising and assist the communications staff with various projects. She is a native of Savannah, where her father, Bob Laden, served as CFO for Tennessee Valley Electric Cooperative until his recent retirement. Laden is currently completing a degree in accounting from Lipscomb University in Nashville.

“We are pleased to have Laura Beth join our communications staff on a permanent basis,” says Robin Conover, vice president of communications for TECA. “Laura Beth has Tennessee roots and brings a fresh perspective to our team at TECA.”

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Move over and save a life

NASHVILLE – If you’re driving on Tennessee roads, what should you do if you approach a utility vehicle stopped on the shoulder with its flashing lights activated? According to the state’s Move Over law, motorists must slow down or move over, or you could be fined for not complying.

Tennessee’s “Move Over” law was passed in 2006 to protect first responders like police officers, firefighters and paramedics. In 2011, Tennessee’s electric cooperatives led a coalition to revise the state’s move over law to include utility workers as well.

The requirements of Tennessee’s move over law are simple. On a four lane road, if safety and traffic conditions allow, a driver approaching a utility vehicle with flashing lights should move into the far lane. On a two lane road or when changing lanes is not possible, a driver should reduce their speed.

Electric co-op vehicles aren’t the only utility vehicles covered; service vehicles used by municipal electric systems, telephone companies and utility districts are also protected by the law.

Electric lineworkers face many dangers – high voltage, heights and extreme weather conditions. Despite these challenges, one of the most dangerous parts of their job is working alongside busy roadways, often only feet away from passing cars

“We have had cars come through at high rates of speed, hitting the cones we have set up and clipping the outriggers that we have down to support the trucks,” says Greg Bryant, line foreman for Gibson Electric Membership Corporation in Trenton, Tenn. “I think people care, they just don’t pay attention like they should.”

“When we are in the bucket or up a pole, we can clearly see into passing cars, and it is shocking how many drivers are looking at their phones,” says Bryant, who shares this important tip. “Put the phone down and pay attention. Lives are on the line.”

“July marks the 8th anniversary of the expansion of the law, but too many drivers either don’t know about it or simply don’t care,” says David Callis, executive vice president and general manager of the Tennessee Electric Cooperative Associaiton. “Our lineworkers perform an important job for our community. Changing lanes or slowing down to give them a little space is a simple courtesy that could save a life.”

More information about the law is available at moveovertennessee.org.

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