FPU’s telecom customer growth holding steady

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    FPU’s telecom customer growth holding steady

    With rate changes due to annual programming cost increases, Fayetteville Public Utilities’ (FPU) Telecom Department continues to show steady growth and sustainability in customer retention. “The cable and Internet industries receive a lot of “churn” due to cable or satellite dish contracts and customers’ relocations, but what continues to be FPU’s best-selling point is the quality of service we provide our customers 24 hours a day,” says FPU’s CEO and General Manager Britt Dye. “We work with residential and commercial customers every day to offer the best solutions for their telecom needs.” Because FPU has a unique position in the […]

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    FPU upgrades enhance reliability

    Fayetteville Public Utilities recently announced improvements that will result in added reliability and room for growth. FPU recently installed a 161 kV transformer at their Hamilton Substation to enhance system redundancy. The new 161 kV transformer will be tied to the TVA delivery point and will be fully operational by the end of the year to serve as a “back-up” unit in case of an equipment failure or major outage either at the station or in the areas served by the station. “It has long been our goal to build an electric system with a redundancy plan that’s second to […]