Touchstone Energy

Touchstone Energy

Touchstone Energy® is a national alliance of local, member-owned electric cooperatives that do business with integrity, accountability, innovation and commitment to community. In Tennessee there are eight Touchstone Energy cooperatives:

The Touchstone Energy Cooperatives brand represents a nationwide alliance made of more than 700 local, consumer-owned electric cooperatives in 46 states. Touchstone Energy co-ops collectively deliver power and energy solutions to more than 40 million members every day. Electric cooperatives distribute power for 75 percent of the U.S. land mass over 2.4 million miles of power lines.

Electric cooperatives were established to provide electricity to rural America and now make up the largest electric utility network in the nation. Touchstone Energy is the national brand identity for that network.

 

Touchstone Energy co-ops rank well ahead of their industry counterparts when it comes to customer satisfaction. Recent data from the American Customer Satisfaction Index (ACSI), one the nation’s most recognized measures of customer satisfaction, gives Touchstone Energy cooperatives an average score of “81” out of a possible 100, outclassing utility industry satisfaction score of “74.”

 

 

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